Frequently Asked Questions
1) With the current concerns about privacy and
identity theft, why do we use social security numbers? Is it not possible to do
a background check using a driver’s license number or a state-issued
identification card?
Screening
based on name, date of birth, address history and social security number is
standard throughout the industry. The other common, but much more expensive and
time consuming method, is finger printing (which still utilizes the SSN.). The
Fair Credit Reporting Act (FCRA) is the federal statute that outlines the basic
laws and regulations that govern the background screening industry. It is also
important to note that TC logiQ will not share your SSN with USA Swimming.
The
problem with using a driver’s license number or any other state-based
identification is it is possible to search a record only in the state where the
license was issued. If people have lived in multiple states, there is no way to
search county records in previous states of residence.
2) Many
Unfortunately, the answer
is no. The current reality of the industry is that there is no national
clearinghouse for this type of information and, if there were, there are no
standard criteria by which search reports are evaluated. Two employers may make
different hiring decisions based on the same information. Likewise, various youth
organizations use different criteria to determine eligibility for membership.
And, because of privacy concerns and certain requirements imposed by the Fair
Credit Reporting Act, there is significant reluctance to share information
between organizations.
3) Can I only do a background screen
online?
Yes,
in order to protect the confidentiality of the sensitive information in a
background screen, the entire process has been automated. All members subject
to screening requirements must go online to a secure website initiate and
complete a background screening.
4) What should I do if my screening
returns incorrect or inaccurate criminal information?
Here
are guidelines to follow in the event that a background screen returns criminal
information that is incorrect or disputed. Do not be concerned about
incorrect or unusual information in the address history.
§ Go to the “Frequently Asked Questions” section of the
TC logiQ web site at www.tclogiq.com/faq.php
to see if your concern or question has already been addressed.
§ Send an email to reportdispute@tclogiq.com. Include
your name, LSC, date of birth and date of the screening report. Be sure to
include a brief description of the information being disputed. In order to
maintain the confidentiality of your screen results, please do not contact your
LSC Registrar or anyone else with USA Swimming. You must work with TC logiQ
to dispute information.
§ TC logiQ will respond by telephone or via email within
24 hours to discuss the concern and gather the necessary information to
research the question.
§ In order to research disputed information in a background
screen, the provider must perform a physical search of records in the county
reporting the disputed information. Depending on the county and state, this
search could take as long as 14-30 days. When information in a search record is
disputed, no action will be taken regarding membership eligibility until that
information has been verified.
§ If the verification process proves that the disputed
information is incorrect, there is no cost to the applicant. If research
verifies that the information is correct, the applicant will pay a fee of
approximately $20 per county where records were verified. Please note that the
cost for the re-verification process will vary slightly from county to county
because of differing procedures and laws.
5) If my background screen returns
information that disqualifies me for membership in
Yes,
there will be a hearing process before a USA Swimming Board of Review permanent
panel if an applicant wants to challenge a negative decision on membership
eligibility. This process will be in compliance with the hearing and
appeals process outlined in Part Four of the USA Swimming Rules and
Regulations.
In
order to initiate an appeal, the member/applicant must file a written request
for appeal with Holme Roberts & Owen (HRO), counsel for USA Swimming in
Send
your appeal to: Holme, Roberts &
Owen LLP
Attn: USA-S
Appeals Coordinator
6) At what point in the process will
clubs and/or LSCs be notified of a failed screen for a current member?
The
LSC Registration Chair and the Club with which you are affiliated will be
notified upon the earlier to occur of: (a) the National Board of Review screen
appeals panel has rendered its decision, if such decision is adverse to your
appeal; or (b) thirty (30) days after the disqualification for membership
notification is received by you and no appeal is filed. If your appeal is sustained and you are granted
membership, neither the LSC nor the Club will be notified of the disqualifying
information, unless and to the extent membership is granted on a probationary
or restricted basis.
7) If a team only has one coach and that
individual is declined for membership, how will that decision affect the club’s
membership in
A club must have at least one certified coach member
in order to be a club member of USA Swimming.
The club would have to make alternative arrangements with a certified
coach member of USA Swimming in order not to have its charter suspended.